Shin Yokohama Prince Hotel: review, check-out time, location, and prices

The Shin Yokohama Prince Hotel occupies a 42-storey cylindrical tower about 150 metres high, and its defining advantage is a three-minute walk from JR Shin-Yokohama Shinkansen Station — a location fact confirmed by multiple booking listings. This review examines whether that transport convenience, combined with guest feedback from several platforms, makes the property a sound choice for travellers arriving by bullet train, attending events at nearby Yokohama Arena, or weighing a Yokohama base against a Tokyo stay. We have analysed verified facts from the official operator site, major online travel agencies, and neutral review platforms to ground every claim.

Last checked: 2026-09-10

Property: Shin Yokohama Prince Hotel · Building: 42-storey cylindrical tower, about 150 m high · Nearest station: JR Shin-Yokohama Shinkansen Station — 3-minute walk · Source highlights: Panoramic bar lounge and Mt. Fuji-view guestrooms per the official site; restaurant and gift shop per the booking listing

What is Shin Yokohama Prince Hotel known for?

The Shin Yokohama Prince Hotel is known first for its transport connectivity: the three-minute walk from the Shinkansen platform to the lobby is the single most-cited advantage across booking listings and review platforms. The Prince Hotels official site also emphasises the building’s height — a 42-storey cylindrical tower — and the fact that upper-floor guest rooms face Mt. Fuji on clear days. The panoramic bar lounge on an upper floor is listed as a signature feature by the same source.

Beyond the building itself, the hotel is closely associated with Yokohama Arena. Multiple OTAs, including Travelocity and Expedia, describe the arena as roughly a three-minute walk from the hotel, which makes the property a logical choice for concert-goers and event attendees. Nissan Stadium, another major venue, falls within about one mile (under two kilometres) according to the same Expedia listing.

Review platforms frequently tag the hotel with descriptors such as “Delicious breakfast”, “Easy to get around”, “Convenient for shopping”, “Perfect for business trips”, and “Loved the night views” — these tags appear on the Trip.com review summary, based on user-submitted filters. The implication is that the hotel’s reputation is built on a combination of location efficiency and high-floor vistas, rather than luxury fittings or modern design.

Is there a direct train from Tokyo to Yokohama?

Yes — the Tokaido Shinkansen runs direct from Tokyo Station to Shin-Yokohama Station in roughly 18–20 minutes, and this is the primary reason travellers choose the Shin Yokohama Prince Hotel. The Kayak location section identifies Shin-Yokohama Station as the closest major landmark, and the booking listing quantifies the walk at three minutes.

The hotel’s location is in the Shin-Yokohama district, not central Yokohama. Several Tripadvisor reviewers point out that reaching the Minato Mirai waterfront area or Chinatown requires a change of train at Yokohama Station and roughly 30 minutes of travel time. The hotel is therefore best suited to travellers whose primary destinations are accessible via the Shinkansen corridor — Tokyo, Shinagawa, or onward travel — rather than those planning to explore central Yokohama’s tourist attractions every day. For travellers prioritizing Tokyo access, Hotel Ryumeikan Tokyo offers a similar Shinkansen-adjacent experience directly above Tokyo Station.

For travellers arriving by Shinkansen with luggage, the three-minute walk is a genuine advantage: no taxi or shuttle, no platform-to-street navigation. The Kayak guest review summary confirms that the location near the station is the most frequently praised aspect across thousands of reviews. The catch is that the same proximity does not serve the traveller who wants to be steps from Yokohama’s waterfront attractions.

What time is check-out at Shin Yokohama Prince Hotel?

Check-out is 11:00 AM, and check-in begins at 3:00 PM. This is confirmed across multiple platforms: Booking.com, Expedia, and Kayak all list the same hours, making this one of the most consistently verified policy facts in the source set.

Early check-in and late check-out are available but subject to fees and availability. Expedia notes that both incur charges, though no specific fee amounts appear in any listing. This means a guest arriving on an early Shinkansen (before 3:00 PM) may need to either pay for early access or store luggage and explore the adjacent shopping mall, which multiple Trip.com reviews mention as a grocery and convenience option connected to the hotel.

The general Japanese hotel check-in norm — typically 3:00 PM — is consistent with this property, but the paired PAA question about Japanese hotel check-in norms signals that some readers may be unfamiliar with the standard. The 11:00 AM check-out is earlier than many North American and European hotels, which commonly offer noon or later. The bottom line: plan your departure accordingly, or confirm late-check-out availability with the front desk at booking.

Shin Yokohama Prince Hotel reviews: what guests consistently say

Review scores across platforms range from 7.8/10 (Booking.com, based on a smaller sample) to 8.8/10 (Trip.com). The broader pattern is consistent: Kayak aggregates roughly 5,800 reviews for an 8.1/10 “Very good” rating, and Travelocity shows 8.6/10 “Excellent” based on over 1,000 reviews. No single platform reports a score below 7.8.

The most common praise across platforms targets three specific areas:

• Location: The proximity to Shin-Yokohama Station and Yokohama Arena is the dominant theme. Trip.com’s sub-scores give location a 9.2/10.
• Views: Guest comments on Trip.com and Tripadvisor frequently mention impressive night vistas from higher floors, citing the building’s height as a positive.
• Staff: Travelocity reviews note that staff promptly deliver requested items like extra pillows, and HRS guest comments describe the front desk as friendly with English communication possible, though sometimes limited or slow.

The most common criticisms, reported across at least three platforms, include:

• Room size: Described as small by Western standards but standard or slightly larger by Japanese business-hotel norms. Single rooms are noted as particularly compact.
• Dated interiors: Multiple Trip.com and Tripadvisor reviews describe the building and interiors as showing some wear compared with newer hotels.
• Extra fees: Charges for early check-in, late check-out, and some incidental items (ice, room upgrades) are flagged by Tripadvisor reviewers as diminishing the value proposition.

“The location is unmatched if you are coming in on the Shinkansen — three minutes from the platform to the lobby. But the rooms feel like they belong to an earlier era of Japanese hotel design.”

— Aggregated guest sentiment across Trip.com and Tripadvisor reviews (paraphrased from multiple independent reviews)

Two specific points deserve attention. First, the hotel connects to a shopping mall with a supermarket, a detail confirmed by Trip.com reviews and Kayak’s amenities list, which makes self-catering practical. Second, breakfast is frequently described as a “delicious buffet” with variety, though some reviews on Trip.com and HRS consider it average or overpriced relative to nearby cafes or convenience stores. The trade-off: for travellers who value the buffet convenience, it is a plus; for budget-conscious guests, skipping the hotel breakfast and using the adjacent supermarket offers savings.

Alternatives in the Prince Hotels universe

The PAA data reveals that three other properties surface alongside the Shin Yokohama Prince Hotel: Grand Prince Hotel Takanawa, Grand Prince Hotel Shin Takanawa, and Shin Yokohama Grace Hotel. The comparison is worth making because the two Grand Prince properties share the Prince Hotels brand but sit in Shinagawa, Tokyo — not Yokohama — which fundamentally changes the location calculus.

The key distinction: if you are searching for a Prince Hotels property and see Takanawa or Shin Takanawa, those hotels serve travellers using Shinagawa Station (a Shinkansen stop on the Tokaido line) rather than Shin-Yokohama Station. The Shin Yokohama Grace Hotel is a non-Prince alternative in the same neighbourhood, but no verified facts about its quality, price, or amenities appear in the collected source set, so a direct value comparison is not possible from the available data.

Our pick: who should book the Shin Yokohama Prince Hotel

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