For travelers arriving at Narita Airport, the decision of where to stay before a connecting flight or an early-morning departure often comes down to transit speed and shuttle reliability. Richmond Hotel Narita, located a five-minute walk from Keisei-Narita Station, offers a free morning shuttle to the airport terminals—but the service runs one-way and only until mid-morning. This article examines how the hotel’s transport options actually work for guests in 2025–2026, drawing on official property details, guest reviews from multiple platforms, and airport authority data.

Last checked: 2026-09-11

Address: 970 Hanasaki Cho, Narita City, Chiba Pref. · Nearest station: Keisei-Narita Station (5-minute walk) · Airport access: 10-minute train ride to Narita Airport · Wi-Fi: Free in all rooms · Room feature: LCD TV

How we researched this

Last checked: 2026-09-11.

Sources reviewed: official property website, TripAdvisor reviews, Expedia listing, Trip.com reviews, Narita Airport official site, IKYU booking page, NAVITIME Japan Travel, Hotels.com.

We did not conduct an on-site visit or staff interviews, and we did not independently verify shuttle schedules or pricing.

Richmond Hotel Narita at a glance

1 Location & station access
  • 5-minute walk from Keisei-Narita Station (Narita Airport official site)
  • 10-minute walk from JR Narita Station (same source) (Narita Airport official site)
2 Airport shuttle
  • Free, one-way from hotel to Narita Airport only (Richmond Hotel Narita official blog)
  • Morning departures: 6:40, 7:40, 8:40, 9:40, 10:40 (same source) (Richmond Hotel Narita official blog)
3 Train to airport
4 Guest ratings
DetailValue
Address970 Hanasaki Cho, Narita City, Chiba Pref.
Nearest stationKeisei-Narita Station (5-minute walk)
Airport access10-minute train ride to Narita Airport
Wi-FiFree in all rooms
Room featureLCD TV

Property specifications

AttributeDetails
Official address970 Hanazakicho, Narita, Chiba 286-0033, Japan (Narita Airport access page)
Check-in / Check-out2:00 PM / 11:00 AM
Shuttle serviceFree morning-only, one-way to airport (official blog)
Guest rating (TripAdvisor)4.3 out of 5 bubbles
Guest rating (Expedia)9.2 out of 10

Location and getting there

Richmond Hotel Narita sits at the edge of Narita city, about 10 minutes by train from the airport. According to the Narita Airport official site, the hotel is a 5-minute walk from Keisei-Narita Station and a 10-minute walk from JR Narita Station. Guest reviews on Trip.com and IKYU confirm these walking times. The hotel’s location makes it a practical choice for travelers who want to be near the airport but also close to the historic Narita town center.

Richmond Hotel Narita shuttle bus

The hotel operates a free shuttle bus from the hotel to Narita Airport, but it is strictly one-way and runs only in the morning. The official hotel blog lists five departures: 6:40, 7:40, 8:40, 9:40, and 10:40. Guests must notify the front desk at check-in to secure a seat; seats are limited and cannot be reserved online. TripAdvisor reviewers note that the bus is small, and some suggest using the train if carrying heavy luggage.

Shuttle bus timetable

  • Departures: 6:40, 7:40, 8:40, 9:40, 10:40 (official blog)
  • First departure may be as early as 6:10 according to some booking sites (IKYU, Trip.com), but the hotel’s own blog states 6:40
  • No afternoon service; afternoon arrivals must use train or taxi

Shuttle bus to Narita Airport

Multiple guest reviews on Trip.com describe the shuttle as a highlight, praising it for saving them from carrying bags to the station early morning. However, several TripAdvisor reviews criticize the first departure at 6:40 as too late for flights requiring check-in before 7:00 AM. For very early flights, taking the Keisei train from the nearby station is the recommended alternative.

Tip: If your flight departs before 8:00 AM, plan to take the Keisei train rather than rely on the shuttle. The station is a short walk from the hotel.

The bottom line: The shuttle is a useful perk for mid-morning departures but does not cover early or late flights.

Richmond Hotel Narita to Narita Airport

The fastest connection from the hotel to the airport is the Keisei line from Keisei-Narita Station, with a travel time of about 10 minutes. Guest reviews on TripAdvisor and IKYU consistently mention this short ride. Alternatively, the shuttle bus takes roughly 15–20 minutes depending on traffic, but only runs in the morning.

Taxis are available and take about 10 minutes, but costs are not published in inputs.

Note: The train runs frequently from early morning to late night, making it the most reliable option for any flight time.

What this means: For most travelers, the train offers the best balance of speed and schedule flexibility.

Richmond Hotel Narita address

The hotel is located at 970 Hanazakicho, Narita, Chiba 286-0033, Japan. This address is confirmed by the Narita Airport official website and by TripAdvisor. It is within walking distance of both Keisei-Narita and JR Narita stations.

Pros and cons

What works

  • Free morning shuttle to the airport
  • Short walk to train station (5 minutes)
  • High guest satisfaction scores (4.3/5 on TripAdvisor)
  • Good for overnight airport layovers

What to consider

  • Shuttle is one-way and morning-only
  • Limited shuttle seats; no advance reservation
  • Shuttle too early for very early flights (first departure 6:40)
  • No shuttle from airport to hotel

Best for which travelers

  • Transit travelers – The 10-minute train ride to the airport makes it ideal for connection sleepovers.
  • Airport overnight guests – Convenient shuttle and station access suit those with afternoon or next-day departures.

Our recommendation

For guests whose flight departs after 9:00 AM, Richmond Hotel Narita offers excellent value with its free shuttle and short train ride. For early risers with flights before 8:00 AM, the Keisei train from the adjacent station is a reliable alternative. Overall, it’s a solid choice for airport-adjacent stays.

Additional sources

tripadvisor.com, tripadvisor.com, richmondhotelnarita.com

Frequently asked questions

Does Richmond Hotel Narita have a shuttle bus to the airport?

Yes, it offers a free one-way shuttle from the hotel to Narita Airport, operating only in the morning. The official blog confirms five departures between 6:40 and 10:40.

What time does the shuttle bus run?

According to the hotel’s official blog, the shuttle departs at 6:40, 7:40, 8:40, 9:40, and 10:40. Some booking platforms list a 6:10 first departure, but the hotel’s own schedule is the authoritative source.

How far is Richmond Hotel Narita from Narita Airport?

It is about a 10-minute train ride from Keisei-Narita Station to Narita Airport. The hotel is a 5-minute walk from the station.

What is the address of Richmond Hotel Narita?

970 Hanazakicho, Narita, Chiba 286-0033, Japan.

Does Richmond Hotel Narita offer breakfast?

Information about breakfast was not available from the sources used for this article.

Sources