Getting in Touch
We welcome questions from readers, hotels and potential partners. The quickest way to reach us is by email at info@australiahotel.org. We aim to respond within a few business days, but response times may vary depending on the volume of enquiries. If you are a reader looking for clarification on a review, a hotel seeking information about our listing criteria, or a partner interested in collaboration, please include enough detail so we can direct your message to the right team member.
What We Cover
Our content draws on open and public information such as official hotel descriptions, destination guides, price signals from booking platforms, and aggregated guest‑review patterns. We explain the booking conditions that affect your stay, highlight key amenities, and provide context about each destination. For a full overview of how we select and present this information, see our How We Review Hotels page. Our Editorial Policy outlines the standards we follow to keep our reporting factual and impartial.
Transparency & Affiliate Links
We are transparent about the limits of our coverage. Our site includes affiliate links, which may earn a small commission when you book through them, at no extra cost to you. This does not influence our editorial decisions. For more details, please read our Affiliate Disclosure. We also respect your privacy; any personal information you share with us is handled in line with our Privacy Policy.