Planning a stay in serviced apartments west of Melbourne? Quest Werribee puts you at 69 Synnot Street, a short walk from the Werribee River, with apartments ranging from studio to three bedrooms. This guide draws on the official property fact sheet, booking platforms, and recent guest reviews to help you sort out parking fees, reception hours, and what to expect from the on-site amenities.
Last checked: 2026-09-13
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Property type: Serviced apartments (studio to 3-bedroom) · Location: Werribee, Melbourne West, Victoria · Distance to Werribee River: 656 feet · Key amenities: Fitness center, supermarket, barbecue area, parking, conferencing
How we researched this
Last checked: 2026-09-13.
Sources reviewed: Official Quest Werribee fact sheet (PDF), Expedia listing, Trivago overview, TripAdvisor reviews and parking feature page, Trip.com aggregated reviews, St Vincent’s Private Werribee accommodation guide, SilverDoor corporate listing, Hotel.info property page, Yelp profile, Tagvenue venue page, and a first-aid training venue reference.
No on‑site inspection, no staff interview, and no independent price verification were performed.
Snapshot of Quest Werribee
- 69 Synnot Street, Werribee, VIC 3030 – serviced apartments (studio to 3‑bedroom) – Quest Werribee Fact Sheet
- On‑site secure underground parking; daily fee reported between AUD 10 and AUD 15 – Expedia and St Vincent’s Private Werribee Accommodation Guide
- 4.5 out of 5 on TripAdvisor (700+ reviews) – TripAdvisor
- Fitness centre, supermarket nearby, barbecue area, conference room, free Wi‑Fi – Quest Werribee Fact Sheet
| Fact | Detail |
|---|---|
| Property type | Serviced apartments (studio to 3‑bedroom) |
| Full address | 69 Synnot Street, Werribee, VIC 3030, Australia |
| Distance to Werribee station | Approximately 10‑minute walk |
| Distance to Melbourne Airport | Approximately 42 km |
| Self‑rated star rating | 4.5 out of 5 |
| Guest rating (Trip.com) | 8.8 out of 10 (Very Good) |
| Reception hours (Mon–Sat) | 07:00–21:00 |
| Reception hours (Sunday) | 08:00–20:00 |
| Parking fee range | AUD 10–15 per day (varies by source) |
| Conference space | Approximately 60 m², one meeting room |
| Number of disabled‑access rooms | Three |
Quest Werribee Address and Phone Number
The official address, confirmed by the property’s own fact sheet (PDF), is 69 Synnot Street, Werribee, Victoria, 3030 – about 200 m from the Werribee River. For phone inquiries, the fact sheet does not list a direct public number; the recommended contact method is the online form on the Quest Werribee official page.
Quest Werribee Parking and Reception Hours
Parking is one of the most variable details at this property. The official fact sheet originally described on‑site secure parking as “complimentary,” yet Expedia’s listing notes a daily fee of AUD 15 with height restrictions, and the St Vincent’s Private Werribee Accommodation Guide states “from AUD 10 per day, subject to availability.”
Guest reviews add to the confusion: several TripAdvisor and Trip.com users mention free parking, while others report paying a daily fee. The most likely explanation is that parking charges depend on the booking channel, rate plan, or date. If you’re booking directly through Quest, check the terms for your specific reservation.
“Great location, free parking.” – TripAdvisor user review, 2019
TripAdvisor – Quest Werribee
Reception hours are clearly stated in the fact sheet: 07:00–21:00 Monday to Saturday, and 08:00–20:00 on Sunday. The property does not have 24‑hour reception; late arrivals should make prior arrangements with the front desk.
The bottom line: Expect to pay AUD 10–15 for parking unless your rate includes it. Reception closes at 9 pm weekdays and 8 pm Sundays.
Quest Werribee Amenities: Gym, Restaurant, and More
The official fact sheet lists a gymnasium and a BBQ area among the property features. However, Trivago’s overview suggests the “gym” is not a full in‑house fitness centre but rather access to a local facility via guest passes – and some guests have noted limited pass availability. For a reliable workout, call ahead to confirm current arrangements.
There is no full‑service restaurant on site. The fact sheet mentions in‑room dining options through local restaurants with chargeback arrangements, and the property is a short walk from several cafés and eateries on Synnot Street. A small on‑site supermarket (likely a convenience store) and a nearby full‑size supermarket are noted in the fact sheet.
Other amenities include:
- Free Wi‑Fi throughout the building (confirmed by Expedia and the fact sheet)
- Approximately 60 m² of conference space suitable for small meetings (Hotel.info)
- Secure underground parking (limited spaces, wheelchair‑accessible bays)
- Daily housekeeping and a communal residents’ lounge (noted by SilverDoor)
- Barbecue area, laundry facilities in each apartment, and Foxtel
“Rooms are clean, large, bright and fully furnished – microwaves, refrigerators, kettles and tableware.” – Trip.com guest review
Trip.com – Quest Werribee
Why this matters: The lack of an on‑site restaurant and the ambiguous gym arrangement mean business travellers and families should plan meals and workouts ahead.
Quest Werribee Reviews and Guest Ratings
Aggregated ratings paint a consistently positive picture. TripAdvisor shows approximately 4.5 out of 5 stars based on more than 700 reviews. Trip.com gives an 8.8 out of 10 (as of December 2023). Across both platforms, guests highlight cleanliness, spaciousness, and comfortable beds.
Common positive themes:
- Clean, well‑appointed apartments with full kitchens and laundry
- Quiet location, close to Werribee River and public transport
- Friendly and helpful staff
Recurring criticisms:
- Parking ambiguity (free vs. paid) and limited supply
- Gym arrangement not clearly communicated
- Some guests wanted a larger breakfast option or on‑site restaurant
One detailed review on Yelp notes that two‑bedroom units include a kitchenette, lounge, dining table, two bathrooms, and in‑room laundry, calling the property “set up for business guests and families.”
The pattern: Guests praise the apartment‑style comfort but wish parking and fitness arrangements were more transparent.
Pros and Cons of Quest Werribee
Pros
- Wide range of apartment sizes (studio to 3‑bedroom) with full kitchen and laundry
- Complimentary Wi‑Fi and Foxtel
- Secure underground parking (though fee may apply)
- Good location – walkable to Werribee station, river, and shops
- High guest ratings (4.5/5 TripAdvisor, 8.8/10 Trip.com)
Cons
- No on‑site restaurant; limited in‑room dining options
- Parking policy unclear – some sources list free, others charge AUD 10–15
- Gym is not a full on‑site facility; access passes vary
- Reception closes at 9 pm weekdays (late arrivals must pre‑arrange)
- Limited on‑site parking spaces; height restrictions apply
Alternative in the Area: Holiday Inn Werribee
The only nearby chain alternative mentioned in inputs is Holiday Inn Werribee. While Holiday Inn offers a traditional hotel experience with an on‑site restaurant and standard guest rooms, Quest Werribee provides apartment‑style living with kitchen facilities, which suits longer stays and families. Holiday Inn does not offer the same self‑catering flexibility, but may appeal to travellers who prefer a full‑service hotel with consistent dining.
For a direct comparison, check room rates on each property’s official website – prices fluctuate, and the best value depends on the length of stay and required amenities.
Our Recommendation
Choose Quest Werribee if: you need a self‑contained apartment with a kitchen and laundry, are travelling with family or as a group, or value a quiet location near the river. Business travellers will appreciate the conference room and complimentary Wi‑Fi. Solo travellers and couples also consistently give high marks for cleanliness and comfort.
Holiday Inn Werribee may be a better fit if: you prefer an on‑site restaurant, a 24‑hour front desk, or don’t require cooking facilities. However, based on guest ratings and apartment versatility, Quest Werribee edges ahead for most independent travellers.
Location and Getting There
Quest Werribee sits at 69 Synnot Street, about 656 ft from the Werribee River (per the property’s own description). The hotel is a 10‑minute walk from Werribee train station, with direct services to Melbourne’s Southern Cross Station (approx. 40 min). Melbourne Airport (Tullamarine) is about 42 km away; a taxi or rideshare takes roughly 35 minutes in normal traffic.
On‑site parking is limited and may incur a daily fee. Several street‑parking options and the Werribee Station Car Park (550 m away) provide overflow spaces, according to Tagvenue.
questapartments.com.au, sg.trip.com, tagvenue.com, first-aid-course-melbourne.com.au, ar.tripadvisor.com, yelp.com, tripadvisor.com
Frequently Asked Questions About Quest Werribee
Does Quest Werribee have conference facilities?
Yes, the property offers approximately 60 m² of conference space with one meeting room, as listed on Hotel.info and the official fact sheet. It is suitable for small business meetings or training sessions.
How far is Quest Werribee from the Werribee River?
The property states it is a short walk from the Werribee River – approximately 656 ft (200 m) based on the fact sheet’s description. The exact distance varies depending on the route.
What is the self‑rated star rating of Quest Werribee?
Quest Werribee self‑rates as 4.5 out of 5 stars on its official materials and on major booking platforms.
What types of apartments are available at Quest Werribee?
The property offers studio, one‑bedroom, two‑bedroom, and three‑bedroom serviced apartments. All units include a kitchen or kitchenette, laundry facilities, and free Wi‑Fi, as confirmed by Expedia, the fact sheet, and Yelp.
Is there a barbecue area at Quest Werribee?
Yes, the official fact sheet lists a BBQ area among the property’s shared amenities. Guests also have access to shared kitchen facilities.
Is there a supermarket on‑site at Quest Werribee?
The property does not have a full‑size supermarket within the building, but the fact sheet notes a “nearby supermarket” (a short walk). Some small convenience items are available from the on‑site shop.